FAQs

1. What types of equipment and vehicles do you service?

We specialize in repairs and maintenance for:

  • Heavy equipment (all makes and models - dozers, excavators, loaders, Trucks, skid steers, etc.)

  • Commercial trucks (all major brands, including Kenworth, Peterbilt, Volvo, Mack, Freightliner, International, Western Star, Isuzu, and more)

  • Commercial Trailers (all makes and models)

  • Automotive (Chevrolet, GMC, Ford, Dodge, etc.)

  • Buses (Passenger Van, School, Airport Shuttles)

  • Small Tools (Generators, Jumping Jacks, Plate Tampers, and more)

2. Where are you located and what areas do you serve?

Our facility is at 1403 6th Street, Nisku, Alberta, T9E 7M7, in the heart of Nisku’s industrial hub. We serve the greater Edmonton area and now offer mobile repair services in both Alberta and British Columbia.

3. What are your business hours?

Monday to Friday, 7:30 AM – 4:00 PM
Closed weekends and holidays.

4. Do you offer on-site/mobile repair services?

Yes. Our mobile team handles general repairs, oil changes, and diagnostics at your location, minimizing your downtime.

5. Are you certified to perform CVIP inspections?

Yes. We’re authorized for CVIP inspections in Alberta.

6. How long do CVIP inspections take?

Most CVIP inspections are completed within one business day, depending on scheduling and the condition of your equipment.

7. What preventative maintenance services do you offer?

We provide customized maintenance programs tailored to your fleet’s size, usage, and operational needs. Services include fluids, filters, brakes, lights, and more—scheduled by time or usage (hours/kilometres).

8. Do you handle emergency repairs?

Yes. While 90% of our work is scheduled maintenance, we also respond quickly to emergency and breakdown repairs to get your equipment back in service.

9. What brands do you work with?

We service all major brands, including Caterpillar, John Deere, Komatsu, Hitachi, JCB, Sany, Hyundai, Bobcat, Case, Terex, Liebherr, and more. Our expertise covers both North American and international manufacturers.

10. What sets IRON 5 apart from other repair shops?

  • Full-service facility with seven drive-through bays and a secure yard

  • Red Seal-endorsed technicians

  • Transparent inspection and repair reporting

  • Fleet-centric scheduling and preventative maintenance

  • Fast parts sourcing through trusted supplier networks

  • Relationship-driven, long-term partnerships

11. How do I schedule service or request a quote?

Contact us at (587) 402-6665 or email service@iron5.ca. You can also visit https://www.iron5.ca for more details or to request service online.

12. What are common issues you repair?

Frequent repairs include:

  • Lights and electrical systems

  • Brake systems

  • Air leaks

  • Tire replacements and repairs

  • No start/hard start diagnostics

13. Do you provide detailed reports?

Yes. Every inspection and repair comes with a detailed report, keeping you fully informed for better decision-making.